Questions & Answers


Extra Innings FAQ/Help

Before contacting us, you may be able to find the answer to your frequently asked questions here in our FAQ’S section. If, after reviewing our FAQ's section, we were unable to provide you an answer, please feel free to contact Extra Innings by email or phone at (301) 604-0344.

We are able to reply to most e-mails the same business day.

Is it safe to use my credit card online?

Absolutely! We use 128-bit encryption via a Secured Socket Layer (SSL) to provide the safest, most reliable protection. Statistically, you are at greater risk using your card over a cellular telephone!

I’ve never been to Extra Innings before; what can I do there?

Extra Innings is everything baseball and softball. You can use our batting cages or tunnels, receive professional instruction or buy equipment at our nationally recognized Pro Shop. We also have video games and a great room to host a Birthday Party.

How does your facility work?

You can walk in and use the batting cages or browse the Pro Shop. Reservations are recommended for private lessons, clinics and use of the tunnels.

How much does it cost to use Extra Innings?

A batting token can be purchased for as little as $1, or you can buy a yearly Grandslam Membership for the more serious player. We have an activity to fit any budget.

What are the benefits of Player Packs at Extra Innings?

There are numerous benefits to owning a Player Pack at Extra Innings. Depending on the individual pack, Extra Innings Player Packs include a 10% discount on all Pro Shop purchases, free private lessons, a free ½ hour weekly tunnel rental or 5 batting tokens and savings on additional private lessons and clinics.

What type of lessons do you offer?

Extra Innings offers private (1 student) and group lessons (3 or more students) on the mechanics of pitching, hitting and fielding.

How long do your lessons last?

Individual lessons are 30 minutes long. Group lessons can last 30 minutes or a full hour.

How old do you have to be to take lessons or clinics?

You must be at least 7 years old to participate in lessons or clinics at Extra Innings. However, ball players age 5 and up can utilize our token operated batting cages or multi use tunnels.

How do I sign-up for a camp or a clinic?

You can register for a camp or a clinic in-person at Extra Innings or online.

Who teaches your Clinics and lessons? 

Our staff, of former and current professional players, college all-stars and area college and high school coaches, teaches clinics and lessons at Extra Innings.

Can we have a birthday party at Extra Innings?

Extra Innings has two birthday party packages for you to choose from which include batting, pizza, soda and a whole lot of fun. Each package provides your own private table in a spacious room with all the paper goods and clean up provided by us. Just call us to reserve your date and time.

Why should I purchase equipment from your Pro Shop?

Extra Innings Pro Shop is the largest independent dealer of top brand baseball and softball gloves, bats, equipment and apparel. Our expert staff will work to custom-fit equipment that is just right for your age, skill-level and budget.

What are your hours of operation? 

Please see our posted hours on every page.

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